I called Mon morning and got a new person there. I had him verify that they had mentioned my apartment number in the complaints. I'm glad I did this because the last girl was wrong! The courtesy patrol people had mentioned my apartment number to the management and that's what Isabel (office clerk) seen. Big sigh of relief there! Darn office girl for making me stress all weekend, though!
But I still had the problem with my neighbors. In short, I basically got told today that they can probably move me to a different apartment, except they don't have any right now. They can't give me any discounts on anything. But they will be giving the tenants a 3-day legal notice that says if they do anything else during their stay that they will be given a 60-day eviction notice. Woop-di-do! That means I still have to put up with them for at least 60 more days, and then my lease expires too!
And here's the worst part - they raised the pet deposit from $250 to $500!!! I can barely come up with $250, how the heck am I gonna do $500? I was furious.
So I wrote a 3 page letter and gave it to the office, and told them that they need to change my lease so that it expires by the end of this month. That's the least they could do for me! Waiting back on a reply because the guy has to talk to his regional manager, but he said my letter was beautiful and that he was so sorry for all I've gone through.
I posted my letter because I was so proud of it here: web page. Of course I "XXX"'d out confidential info.
Will let you know what the regional manager says! The guy has been refusing to give me her name, but I did my own research and got her name and number! So if I don't like my answer I will be calling her direct.
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Now it's war!
Big sigh of relief there! 
Darn office girl for making me stress all weekend, though!
That means I still have to put up with them for at least 60 more days, and then my lease expires too!
